Author Archive: Admin9

Get That Approval

Submit our secure Loan Finance Application for priority approval. One of our expert brokers will respond to your application on the same day. However, if your finance application is sent at night, you will be contacted before 9 am on the next working day.

Get That Approval

Submit our secure Loan Finance Application for priority approval. One of our expert brokers will respond to your application on the same day. However, if your finance application is sent at night, you will be contacted before 9 am on the next working day.

Get That Approval

Submit our secure Loan Finance Application for priority approval. One of our expert brokers will respond to your application on the same day. However, if your finance application is sent at night, you will be contacted before 9 am on the next working day.

Get That Approval

Submit our secure Loan Finance Application for priority approval. One of our expert brokers will respond to your application on the same day. However, if your finance application is sent at night, you will be contacted before 9 am on the next working day.

Get That Approval

Submit our secure Loan Finance Application for priority approval. One of our expert brokers will respond to your application on the same day. However, if your finance application is sent at night, you will be contacted before 9 am on the next working day.

We will need to get 3 months of bank statements & your Centrelink Income Statement to complete the application.

(We recommend using a secure service that allows you to log in to your online banking & have your statements retrieved & automatically sent to us.
It is provided by an ASIC registered company & takes less than 90 seconds)

We have sent via text & email separate links to obtain your statements.

We will need to get 3 months of Bank Statements from you.

We recommend using a secure service that allows you to log in to your online banking to have your statements retrieved and automatically sent to us.

It is provided by an ASIC registered company & takes less than 90 seconds.

You can securely access and submit your Bank Statements by clicking on the link below and follow the prompts.

DISPUTE RESOLUTION

A complaint is defined in AS/NZS 10002:2014 and ratified by ASIC as “an expression of dissatisfaction made to or about an organisation, related to its products, services, staff, or the handling of a compliant, where a response or resolution is explicitly or implicitly expected or legally required.”

To provide continued excellent customer service, we highly value customer-friendly and efficient complaint handling by all Representatives.

Our internal process

To ensure we continue to provide excellent customer services AND to comply with ASIC’s RG271: Internal Dispute Resolution, we have an internal dispute resolution process which must be followed by all staff and Authorised Credit Representatives.

Our process, as per RG271, deals with potential complaints made by all ‘retail customers’ which as minimum is defined as consumers, primary producers and small business with less than 100 employees at time of act resulting in complaint. I.e. it is not only applicable to regulated credit assistance.

All actions

Get That Approval

Submit our secure Loan Finance Application for priority approval. One of our expert brokers will respond to your application on the same day. However, if your finance application is sent at night, you will be contacted before 9 am on the next working day.